More Help
If you need help operating or adapting your Laser Microgage system, please contact our support team.
Need a new manual? Have missing parts like the battery compartment, screws, or labels? We can help your team in several different ways.
Explore the actual footprint of a laser alignment system without buying another one. Simply plug in your data to the ROI calculator. Got some questions about how your team should be using your alignment system? Stop by the video tutorials to see how others have been using their systems and get some ideas on how to get the most out of yours.
Technical Support
Technical support is free and is available through the following methods:
- Telephone call with support team member
- Teleconference with your team and the Pinpoint premier support team
- Online video conference: GoToMeeting, Skype, WebEx, and others
- Live Chat through website
- On-site training and visits (fees may apply)
Examples
Examples of support that customers request from time to time:
- Support on new applications and set-up
- Review of drawings for fixtures and mounts
- Training of new employees
- Review of measurement data and analysis
- Assistance with customer spreadsheets inside Capture Software
- Recommendations on alignment methods and procedures
Be sure to check out our Resources section for additional helpful links, such as the ROI calculator, how-to videos and application notes.